- Data Expert 80%
- Evangelist of Customer Experience 99%
- Pretentious Jerk 1%
- Teacher and Mentor 75%
This is My Story
Sometimes you get lucky. And I mean really lucky.
Sure, planning and preparation play their role, but sometimes you just meet people at the most opportune time in your life.
That’s how I landed at A.G. Insurance.
In 1999, I’d spent some time working for GEICO and for Mutual of Omaha learning the ropes and I wanted to develop and become an expert in Employee Benefits and Worksite sales. Through a well-placed recommendation by a friend named Brian D., I
19 years later, I’ve never looked back and now it’s my pleasure to be the driver behind the wheel of our Leadership Team.
I have a passion to make sure the Client Experience is beyond exceptional and far exceeding your expectations.
With this passion, I not only test and measure customer feedback, I develop goals and discuss the items that are important and valuable to create our performance metrics. Yes, you read that correctly—we hold ourselves to a standard performance level and we wake up trying to exceed it every day on your behalf.
It is my hope that we will be lucky enough to develop a story that includes you as part of our client family—and my marketing department is doing the planning and preparation for the luck to pay off.